Did a ebook abruptly disappear out of your Kindle? How you can repair it quick

Abstract

A glitch can take away books from the Kindle, exhibiting an “Merchandise Not Out there” message, however no panic wanted.
Delete the offending file, reboot the Kindle by lengthy urgent the sleep/wake button, after which restore content material.
Re-download the ebook from the library to repair the error, or contact Kindle Help if the difficulty persists.

The Kindle household of e-readers provide a very spectacular solution to learn, irrespective of whether or not

reading comics and graphic novels
. Nonetheless, like several tech gadget, they don’t seem to be immune from glitches, and one notably nasty one has been recognized to totally take away books from Kindle gadgets seemingly with out warning, whereas flashing an “Merchandise Not Out there” message on the display.

This error appears to happen spontaneously, and may occur whether or not you ship your individual ePub recordsdata to your Kindle or buy books straight from Amazon by means of the Kindle Retailer.

If this occurs to you, fret not. Your content material is not truly gone and fixing this difficulty is definitely pretty simple because of the Kindle’s cloud-saved library. This is how one can repair it in lower than 5 minutes.

As a result of you’ll be including and eradicating a obtain out of your gadget, your Kindle will must be related to Wi-Fi throughout this course of.

Amazon Kindle Paperwhite (2024)

$130 $160 Save
$30

Amazon’s new Kindle Paperwhite is its quickest but, with 25 % sooner web page turns. It additionally has a bigger 7-inch show.

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Take away the ebook that’s producing the error message

Eliminate the offending file

Step one in the direction of getting your ebook again is by deleting the offending file out of your gadget. To do that, merely faucet the three dots subsequent to the ebook after which choose Take away obtain.

The picture of the ebook will nonetheless be in your Kindle, however it can not try and open the file when you choose it, as an alternative prompting you to obtain it as an alternative. Which you may do finally, however not but.

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Reboot your Kindle

Simply turning it on and off once more will not work right here

As a result of Kindles have such lengthy battery lives, it’s possible you’ll not know which you can truly energy off, restart, and reboot your gadget. To repair this difficulty, you may have to do a full reboot, which solely takes a couple of minutes.

To start out the method, lengthy press the sleep/wake button on the backside of your unit for ten seconds. You will see a pop-up that prompts you to restart your gadget or flip the display off (as seen above). Ignore this pop-up and proceed holding the button. You will then see the Kindle brand flash and that is when you possibly can let go of the button. The gadget will then reboot, which is able to take two to 3 minutes, throughout which period you may see a progress bar.

As soon as the reboot is full, you may see your acquainted dwelling display as soon as once more.

Cleaning Kindle screen with orange microfiber cloth.

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Restore your content material out of your library

Now’s the time to hit that obtain button

As soon as your Kindle has rebooted, discover the ebook that was inflicting points and press the three dots on the quilt, opening up the menu. Choose the Obtain possibility from the menu and your ebook ought to be restored in just some moments.

It is uncommon, but when your ebook nonetheless is not opening, and you’ve got bought it from the Kindle Retailer, there could also be a licensing difficulty. Contact Kindle Help and if that is certainly the case, you might be able to request a refund for the ebook.