Proton VPN stands out for 2 foremost causes: it is one of many solely digital personal networks (VPNs) to incorporate a free plan with no information limits, and it is one of many few companies majority-owned by a nonprofit. It is the very best VPN in each of these classes, and it makes a powerful case for being the very best total.
Even for those who do not care in regards to the work of the Proton Basis, Proton VPN is a service value utilizing. It is easy to put in and handle, runs just like the wind and meets excessive requirements for safety and privateness. It has extra IP places in Africa than any of its opponents. It is even trying towards the longer term by working towards full IPv6 help.
Briefly, Proton VPN will get our enthusiastic suggestion, particularly for torrenting (which it helps on virtually each server). It isn’t good — the apps for Apple methods lag behind their Home windows and Android counterparts, and the free servers might be noticeably sluggish — however the cons pale compared to the professionals. We’ll get into all of it under.
Editor’s observe (7/25/25): We’re within the strategy of revamping our VPN protection to supply extra in-depth, actionable info and shopping for guides. Our suggestions, and all the data on this web page, are topic to alter because the replace continues. Take a look at our revamped ExpressVPN review and NordVPN review to see the brand new course, or be taught extra about how we test VPNs.
Proton VPN is a superlative service that is confirmed itself keen to battle in your privateness — plus, it unblocks Netflix and retains your web quick.
- Retains web speeds quick
- Bodily secured information facilities
- Free plan with limitless information
- Excessive proportion of digital server places
- Reside chat help just for paid customers
Desk of contents
Findings at a look
The desk summarizes what we discovered whereas reviewing Proton VPN, each good and dangerous. Preserve it open in a tab when you comparability store for a VPN.
Class |
Notes |
Set up and UI |
Home windows has the very best interface, however all apps are clean Android customers get distinctive preset protocols Browser extensions for Chrome and Firefox can be utilized for break up tunneling on Mac and iOS |
Pace |
Retains 88 % of obtain speeds and 98 % of add speeds International latency common stays below 300 ms, with 52 ms on the quickest server |
Safety |
No DNS leaks or WebRTC leaks on any servers Full IPv6 help is out there on Android, Linux and browser extensions; Mac, Home windows and iOS nonetheless block IPv6 to stop leaks WireShark take a look at confirmed lively packet encryption |
Pricing |
Greatest plan prices $81.36 for 2 years ($3.39 per 30 days) Free plan contains limitless information and important security measures, however you possibly can’t select your server |
Bundles |
Proton Limitless saves cash in order for you two or extra Proton merchandise |
Privateness coverage |
Common Proton coverage prevents assortment of IP addresses except a consumer has violated the phrases of service (equivalent to through the use of a Proton VPN server to abuse one other web site) No third events are allowed to deal with personally identifiable info Confirmed by Securitum audit in 2024 |
Digital location change |
Unblocked Netflix repeatedly in all 5 testing places, with new content material proving a profitable location change A free server in Romania bought into Netflix however had bother loading the library |
Server community |
154 places in 117 nations Extra servers in Africa than every other VPN, plus many others throughout the globe About two-thirds of server places are digital |
Options |
NetShield can block simply malware, or all malware, adverts and trackers Kill change on all platformsSplit tunneling on Home windows, Android and browser extensions solely Safe Core servers route VPN by means of two places, certainly one of which is bodily secured in Iceland, Sweden or Switzerland Nearly all paid servers are P2P-enabled Tor over VPN servers in six nations allow you to entry darkish websites from any browser Profiles saves time once you repeatedly want particular connection settings |
Buyer help |
Most articles within the on-line assist heart, whereas well-written, are invisible except you employ the search perform Reside chat is just for paying prospects, and is unavailable from midnight to 9 AM CET |
Background verify |
Launched in 2017 by the identical firm that developed ProtonMail Majority owned by the Proton Basis, whose board contains the corporate founders and might resist takeover makes an attempt Whereas ProtonMail has labored with Swiss authorities prior to now, Proton VPN is just not ruled by the identical legal guidelines that compelled this Claims of a vulnerability in WireGuard’s reminiscence do not maintain water |
Putting in, configuring and utilizing Proton VPN
This part explains the way it feels to run Proton VPN on the assorted platforms it helps. As a rule, it is not troublesome. Proton VPN has extra options than ExpressVPN, and a few them would possibly journey up new customers, however you’d have to essentially scrounge to seek out an precise inconvenience to complain about.
Home windows
Proton VPN installs simply on Home windows — you will must grant it permission to make modifications, however that is it. As soon as you’ve got signed in on the app, you will attain among the finest interfaces we have tried on a VPN. The server community is instantly seen as each an inventory and map, and the situation search bar, join button and main options are all laid out across the similar window.
It is actually wonderful how a lot you possibly can attain from the launch window with out something feeling cluttered. They even squeezed in keyboard shortcuts for the search area. We additionally love that settings open in the identical window, since coping with each the primary VPN app and a separate preferences panel can get annoying. Our solely actual gripe is that there needs to be a better strategy to alter the scale of the map.
Mac
The desktop app for Mac is not fairly as deftly laid out because the Home windows app. You possibly can attain a lot of the essential options from the primary window, together with Profiles, NetShield, Safe Core servers and the kill change. Nonetheless, there is not any longer a strategy to filter out an inventory of the P2P or Tor servers, besides by digging by means of the Profile controls. On the plus facet, you possibly can alter the scale of the map, so it is now a viable different to the server listing.
The opposite preferences are hidden within the menu bar — go to Proton VPN > Settings to succeed in them. They’re specified by 4 tabs, and should not take greater than a minute to undergo at setup.
Android
The Android app takes the identical design cues because the Home windows app, and works as effectively. 4 tabs alongside the underside change between the house display screen, the nation listing, Profiles and all different settings. You possibly can search the listing of nations by tapping the magnifying glass on the top-right. In one other good contact, tapping the dots by any digital location will let you know the place the server is bodily situated.
Android customers get some nifty unique Profiles, together with “anti-censorship,” which robotically connects to the quickest nation aside from the one you are in. The Settings tab is a single menu with subheadings and no pointless complication.
iOS
Proton VPN for iPhone and iPad seems to be virtually the identical because it does on Home windows and Android, however with a number of the similar drawbacks discovered on Mac. The server listing is extra cluttered, and as soon as once more there is not any simple strategy to sift out the P2P and Tor places.
The Settings tab places all of the function descriptions within the open, which makes it look denser than it’s. However these are minor quibbles — that is nonetheless a VPN that is very simple to activate and neglect about.
Browser extensions
Proton VPN has browser extensions for Chrome and Firefox. These function de facto break up tunneling, as connecting by means of the extension protects solely browser site visitors; every part else goes unprotected. You possibly can break up the tunnel additional by setting the VPN to not work on sure URLs (in contrast to the opposite apps, you need not know the IPs of these websites).
Proton VPN velocity take a look at: Impacts of VPN Accelerator
We used Ookla’s Speedtest app to find out how a lot Proton VPN drags on a consumer’s latency, measured in milliseconds (ms), and obtain and add speeds, measured in megabits per second (Mbps). Collectively, these three stats present whether or not a VPN will noticeably decelerate your web, particularly throughout demanding duties.
We had excessive hopes for Proton right here due to its VPN Accelerator know-how, which runs VPN communications throughout a number of parallel tracks to course of every part quicker. It did not disappoint — for essentially the most half. Though obtain speeds did not attain the heights we saw from ExpressVPN, Proton VPN’s shopping efficiency nonetheless seems to be glorious almost throughout the board.
To decide on our places for the take a look at, we checked Proton VPN’s listing of smart routing servers, which use servers in a single nation to simulate IP addresses in one other. Nearly all of the sensible routing servers are based mostly in 5 cities: Miami, London, Marseille, Bucharest and Singapore. We ran these exams on a Mac utilizing the automated protocol setting.
Server Location |
Latency (ms) |
Improve issue |
Obtain velocity (Mbps) |
Proportion drop |
Add velocity (Mbps) |
Proportion drop |
Portland, OR, USA (unprotected) |
16 |
— |
58.93 |
— |
5.82 |
— |
San Jose, CA, USA (greatest server) |
52 |
3.3x |
55.82 |
5 |
5.58 |
4 |
Miami, FL, USA |
160 |
10x |
54.33 |
8 |
5.49 |
6 |
London, UK |
332 |
20.8x |
52.55 |
11 |
5.72 |
2 |
Marseille, France |
309 |
19.3x |
45.42 |
23 |
5.59 |
4 |
Bucharest, Romania |
408 |
25.5x |
52.51 |
11 |
5.57 |
4 |
Singapore, Singapore |
394 |
24.6x |
52.26 |
11 |
5.50 |
5 |
Common |
276 |
17.3x |
52.15 |
12 |
5.58 |
4 |
Proton VPN seems to be superb in that desk. Its common obtain velocity was 88 % of our unprotected speeds. To place that in perspective, for those who began with 30 Mbps down (about half what we get) and related to any Proton VPN server, you’d virtually definitely nonetheless have a quick sufficient connection to stream in 4K.
Observe the “virtually” — Proton VPN did drop noticeably on its French server in Marseille. It isn’t unusual for certainly one of a VPN’s information facilities to have bother whereas the others work wonderful, and you’ll normally repair the issue by simply disconnecting and reconnecting. Simply observe that whereas drops to about 75 % of your obtain velocity are uncommon, they are not inconceivable.
Proton VPN safety take a look at: Watertight protocols
After we speak about VPN safety, we’re actually speaking about reliability. Can this VPN set up an encrypted tunnel and transmit all of your info by means of it, each time, with out leaks or failures? With Proton VPN, we’re glad to say the reply is sure; we probed its safety and located no cracks to talk of. Learn the part under for specifics.
Proton VPN protocols: WireGuard, OpenVPN, IKEv2 and Stealth
Proton VPN makes use of 4 VPN protocols to speak between your gadgets, its servers and the web. Three of them (WireGuard, OpenVPN and IKEv2) are frequent decisions with no severe flaws so long as they’re carried out thoughtfully. The fourth, Stealth, is an obfuscation protocol you must solely use if the opposite three are blocked.
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OpenVPN is essentially the most safe choice. With out getting too technical, OpenVPN encrypts its backend capabilities in addition to the information itself, which leaves it with no apparent vulnerabilities. It could actually additionally talk utilizing the identical ports as frequent HTTPS site visitors, so it is arduous to dam.
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WireGuard is extra environment friendly than OpenVPN, each in its supply code and the cryptography it makes use of. It usually requires an change of fastened IP addresses, however the Proton VPN implementation overwrites these IPs with randomized addresses, slicing the safety danger.
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IKEv2 is a protected alternative that is sometimes quicker than both OpenVPN or WireGuard. You most likely will not use it except it occurs to return up when you’ve set the protocol to Sensible. As such, it is on the way in which to being phased out of Proton VPN.
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Stealth is exclusive to Proton VPN, although its perform is just not. It is bought the identical structure as WireGuard, however provides one other TLS tunnel to evade community blocks that catch VPN site visitors. That additional encryption slows it down, so we do not advocate utilizing it except the opposite three protocols do not work.
The primary choice on the app, known as “Sensible,” is just not a protocol — it means your VPN shopper selects the protocol that offers you the very best speeds in your present server. Since all 4 protocols are protected, there is not any draw back to utilizing the Sensible setting more often than not.
Leak take a look at
We used AirVPN’s IP leak tool to verify all 4 of Proton VPN’s protocols for DNS and WebRTC leaks. Proton VPN makes use of its personal DNS servers to scale back the danger of sending unencrypted requests, however since leaks are nonetheless doable, we examined utilizing a easy technique: checking our seen IP deal with earlier than and after connecting to the VPN.
Regardless of testing a number of places over three days, we by no means noticed our actual IP deal with present up on the software. This held true even outdoors the Safe Core server listing, the place information facilities might need been managed by third events. It isn’t good proof, however it’s an excellent signal that Proton VPN enforces a constant safety regime on all its servers.
We additionally used BrowserLeaks to verify for WebRTC leaks. These are primarily a problem on the browser facet, however a VPN is doubly essential in case your browser occurs to be leaking. We enabled WebRTC on our browser and examined the identical set of Proton VPN servers with out springing any WebRTC leaks.
Proton VPN and IPv6
Proton is engaged on making its complete VPN suitable with IPv6 addresses. If a VPN that is solely configured for IPv4 has to resolve an IPv6 deal with, it might trigger a leak — that is why most VPNs, even the very best ones, block IPv6 altogether. That mentioned, the entire web will run on IPv6 sooner or later, so it is good to see Proton VPN main the pack.
To date, IPv6 is robotically enabled on Proton VPN’s Linux apps and browser extensions, and might be optionally activated on its Android app. The Proton VPN apps for all different platforms nonetheless block IPv6 site visitors, however this could hopefully change quickly.
Encryption take a look at
Even when a VPN’s protocol decisions are strong, it is doable for particular person implementations of these protocols to fail. We used WireShark, a packet inspector app, to check whether or not Proton VPN’s encryption labored it doesn’t matter what settings had been in place. We’re glad to say we by no means noticed plaintext as soon as.
How a lot does Proton VPN price?
To get full entry to Proton VPN, you will want a Plus subscription, which prices $9.99 per 30 days. You possibly can knock off half that value by subscribing for a full yr and paying a lump sum of $59.88, figuring out to $4.99 per 30 days. A Plus account with Proton VPN additionally provides you free entry to each different Proton app.
You may also pay $107.76 prematurely to subscribe for 2 years, a median of $4.49 per 30 days — maybe extra handy, however it does not prevent a lot. The one-year plan is the very best worth, although it is also good that you do not have to pay by means of the nostril for just one month. There is a 30-day, money-back assure on all plans.
Proton VPN is currently offering Engadget readers an exclusive deal that provides a 12-month plan for $47.88 ($3.99 per 30 days) and a 24-month plan for $81.36 ($3.39 per 30 days). Learn more about it here. One closing choice is the Proton Limitless subscription, mentioned within the “facet apps and bundles” part under.”
The Proton VPN free plan
Proton VPN is among the greatest free VPNs in the marketplace proper now. No different VPN backed by as a lot expertise and logic has a free plan with no information limits. As a substitute of capping how a lot information you should utilize per 30 days, Proton VPN restricts which servers free customers can entry, limiting them to 5 nations: america, Japan, the Netherlands, Poland and Romania.
The irritating half is that you would be able to’t select which of those servers you employ; Proton VPN simply auto-connects to whichever one is the least burdened. A Proton consultant advised us that this transformation goes together with enhancements to the choice algorithm, higher load balancing and the addition of the Poland and Romania places. Additionally it is doable to attempt for a greater connection by clicking “change server.”
The very fact stays, although, {that a} free Proton VPN plan is ineffective for unblocking content material in particular places — however this can be by design. The free plan appears extra aimed towards privateness and anonymity than streaming, and the location of the free places close to Russia and China displays that. Free Proton VPN plans do not sacrifice any important security measures.
Proton VPN facet apps and bundles
Proton VPN’s foremost bundle is Proton Limitless, which will get you all six Proton merchandise in a single bundle: VPN, Mail, Drive, Calendar, Pockets and Cross. This prices $12.99 for a month, $119.88 for a yr ($9.99 per 30 days) and $191.76 for 2 years ($7.99 per 30 days). We can’t be going in-depth on any of them on this assessment, however this is a fast rundown of every.
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Proton Mail: An end-to-end encrypted electronic mail service. Proton can nonetheless see a Mail consumer’s actual IP deal with, however cannot learn any of their messages.
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Proton Drive: Encrypted cloud storage. As with Mail, Proton can establish customers, however cannot learn any of the content material they retailer.
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Proton Calendar: An encrypted scheduling app with occasions and reminders.
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Proton Pockets: A self-custody pockets for storing Bitcoin unconnected to any change.
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Proton Cross: A password supervisor that generates, shops and autofills passwords for on-line accounts.
Even for those who solely want two of the six, Proton Limitless saves you cash. Separate month-to-month subscriptions to Proton VPN and Proton Mail would price a complete of $14.98, so you’ve got already knocked off $2 per 30 days. That will increase for those who’re in a position to decide to a yr prematurely.
Shut-reading Proton VPN’s privateness coverage
Proton’s privateness coverage is available in two components: the general Proton policy and the shorter coverage specific to Proton VPN. We’ll cowl them in that order.
Common Proton privateness coverage
Proton tracks consumer exercise on its product web sites utilizing its personal advertising instruments; the information set collected doesn’t embody IP addresses. It retains an electronic mail deal with related to every consumer’s account, however it’s not allowed to attach IP addresses (and thus identities and places) to these emails except the consumer breaches the phrases of service.
It’s possible you’ll rightly ask how Proton would know a consumer is abusing certainly one of their companies if they do not hold exercise logs. The reply is that logs aren’t wanted; most types of abuse might be detected in different methods and noticed in actual time. For instance, if somebody used a Proton VPN server to launch a DDoS assault, the crew might examine that server and discover the hacker whereas the assault was nonetheless ongoing.
The coverage goes on to listing the 5 third-party information processors Proton makes use of (Zendesk, PayPal, Chargebee, Atlassian and Stripe), none of whom are allowed to retailer buyer exercise information. Proton cautions that it’s going to share what information it does have in response to unblockable requests from the Swiss authorities, however not “till all authorized or different cures have been exhausted.” That is commonplace for a VPN that desires to stay in enterprise, and the transparency report reveals the corporate does certainly battle court docket orders when it might.
Proton VPN privateness coverage
Proton’s VPN-specific privateness coverage is kind of brief. It states that Proton can’t log consumer actions or identifiable traits of gadgets related to the VPN, can’t throttle web connections and should lengthen full privateness and safety to free customers.
In a single sense, a privateness coverage requires you to take the VPN supplier at their phrase, however it’s harmful for an organization to make guarantees they do not intend to maintain. The coverage is legally binding, and breaking it’s grounds for a lawsuit. Proton VPN’s succinct no-logs coverage is due to this fact an incredible signal. It is also been confirmed a number of instances by a third-party audit, most just lately in July 2024.
Can Proton VPN change your digital location?
Testing a VPN’s skill to masks a consumer’s location is not complicated — all you want is a streaming subscription. We related to 5 take a look at places and tried to unblock Netflix with each. If we managed to entry the location, and noticed completely different reveals than these on the American library, we concluded that the situation had masked us efficiently.
Server location |
Unblocked Netflix? |
Library modified? |
Canada |
Y |
Y |
Romania |
Y |
Y |
Ghana |
Y |
Y |
Japan |
Y |
Y |
New Zealand |
Y |
Y |
Proton VPN handed the take a look at each time in all 5 places. The one hiccup got here in Romania, which we selected as a result of it is one of many free places. The app related us to a free server, which was too sluggish to load Netflix; once we selected a paid server, the issue disappeared.
Investigating Proton VPN’s server community
Proton VPN’s free plan contains servers in 5 places: the Netherlands, Poland, Romania, america and Japan. While you join as a free consumer, you will be robotically related to whichever location is quickest.
A paid plan opens up the complete community of 154 servers in 117 nations and territories. The menu contains an enormous collection of African places, greater than any VPN we have examined in a while. The Center East, together with central and southern Asia, are additionally effectively represented, and U.S. customers will discover 20 completely different places to select from.
Understand that about two-thirds of those server places are digital, that means they are not bodily situated the place they declare to be. This contains all of the African servers besides South Africa and Nigeria; all of the South American servers besides Brazil, Colombia and Argentina; and all of the Center Japanese servers besides Turkey, Israel and the UAE. A majority of the places in Asia are additionally digital, together with South Korea, India, Thailand, Indonesia and the Philippines.
To be clear, digital places can disguise your IP deal with simply in addition to bodily ones. It is solely an issue for those who’re anticipating the form of efficiency, significantly by way of latency, that you simply get from a close-by server. Fortunately, Proton VPN provides you quick sufficient obtain and add speeds that distance should not be an issue.
None |
International locations |
Digital Places |
Cities |
North America |
6 |
3 |
25 |
South America |
7 |
4 |
7 |
Europe |
42 |
6 |
51 |
Africa |
25 |
23 |
26 |
Center East |
13 |
10 |
14 |
Asia |
22 |
16 |
25 |
Oceania |
2 |
0 |
6 |
TOTAL |
117 |
62 |
154 |
Options of Proton VPN
Proton VPN has quite a few additional options that transcend commonplace VPN performance. We have already talked about the Stealth protocol and IPv6 help. On this part, we’ll cowl a further 5 options that is perhaps of curiosity.
NetShield advert blocker
Proton VPN’s built-in advert blocker is called NetShield. It is obtainable on the primary UI web page, and has two settings: one which blocks solely malware websites, and one which blocks websites related with malware, adverts and trackers. The stronger function is on by default.
NetShield works by checking any DNS requests in opposition to a database of net servers recognized to host malware, inject adverts or connect cross-site trackers to your shopping session. The DNS-blocking method means it is not able to blocking adverts served from the identical area that hosts them — so no blocking YouTube video adverts. On the constructive facet, it means NetShield works throughout your complete gadget, not simply in your browser.
NetShield additionally shows a operating complete of what number of of every type of interference it is blocked. It catches most banner adverts, however since you possibly can’t customise the blocklist in any approach, it is best when mixed with one other browser-level advert blocker.
Safe Core servers
Here is an fascinating one. Safe Core is a type of a typical function generally known as double VPN or multi-hop VPN, through which a connection runs by means of two VPN servers earlier than being decrypted. If one server fails or will get compromised, the opposite server retains your connection personal.
Proton VPN takes this a step additional. While you activate Safe Core, your connection will nonetheless finish at your chosen server location — however earlier than that, it would journey by means of a delegated server in Iceland, Sweden or Switzerland. A couple of touches make Safe Core servers extra dependable than the typical VPN node:
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All three nations are protected jurisdictions, with consumer-friendly privateness legal guidelines and courts sympathetic to privateness claims.
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Safe Core information facilities are locked down bodily; for instance, the Iceland location is a refitted navy base, and the Sweden location is actually underground.
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Proton owns and operates all Safe Core places itself, with no leases or third-party managers.
Nearly no different VPNs pay as a lot consideration to bodily safety as Proton VPN does with this function. The second hop makes Safe Core connections slower on common, however it’s value it you probably have one thing particularly delicate to do on-line.
Kill change
Proton VPN features a kill change, an ordinary function. When lively, a kill change cuts off your web at any time when your connection to the VPN drops. This implies you are by no means at risk of leaking your actual id or location, even for a second. It additionally protects you in opposition to the TunnelVision exploit, which requires the hacker to make a faux VPN server.
Cut up tunneling
Cut up tunneling is included on the Home windows and Android apps, however customers on different gadgets can entry it by means of the browser extension. With break up tunneling, some apps or web sites get on-line by means of the VPN, whereas others keep unprotected.
Proton VPN permits break up tunneling by each app and IP deal with. This grants you a exact degree of management over your break up, so long as you understand the IP of every web site you are inserting on the listing (you’ll find that out utilizing DNS checker).
Torrenting servers and port forwarding
Proton VPN is among the greatest VPNs for torrenting. It restricts torrenting to P2P servers, however almost each server on the listing is a P2P server — solely Safe Core servers and a few free servers do not allow torrenting. Mix that with the truth that it maintains 96 % of your add speeds on common, and you must have few issues utilizing a torrenting shopper.
It additionally has some help for port forwarding, which may enhance torrenting velocity. Home windows and Linux customers can allow it with a easy toggle, which supplies an lively port quantity for configuring personal servers. Mac customers can arrange port forwarding by means of handbook OpenVPN or WireGuard configurations.
Tor over VPN
A handful of Proton VPN servers route you on to the Tor community after encrypting your connection. Whereas related to certainly one of these Tor over VPN servers, that are marked with TOR of their names and an onion image, you’ll open .onion hyperlinks on a traditional browser.
That is extra than simply handy — Tor over VPN is the most secure strategy to entry the darkish net. With the VPN as an middleman, you are by no means connecting to Tor with your individual IP deal with, so malicious node operators cannot see your actual id. For optimum privateness, use Tor Browser to create your Proton VPN account, so that you’re by no means uncovered at any level within the course of.
Proton VPN has Tor servers in six nations (the U.S., France, Switzerland, Sweden, Germany and Hong Kong). Every simply has one Tor server, besides america, which will get two. Tor over VPN is supported on all platforms, however it will not work on Mac or iOS except you could have the kill change enabled.
Profiles
A “profile” on Proton VPN is a gaggle of pre-established settings you should utilize to rapidly configure the VPN for a specific job. Two profiles can be found from the beginning: Quickest, which connects to the quickest server, and Random, which at all times connects to a distinct server. You possibly can create extra profiles by toggling 4 settings:
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Characteristic: The kind of server used. Select from Commonplace, Safe Core, P2P or Tor over VPN.
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Nation: The nation to which the profile connects.
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Server: A server inside that nation. You may also choose “quickest” or “random.”
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Protocol: Which VPN protocol the profile will use. “Sensible” might be chosen.
For example, say you wish to watch a TV sequence that is solely obtainable on Netflix in Canada. You would create a profile known as “Netflix Canada” that connects to the quickest Canadian server with only one click on. We would name profiles situationally helpful, however they’ll save a number of time for those who commonly carry out the identical motion in your VPN.
Proton VPN buyer help choices
We went to Proton VPN’s FAQ pages with two questions that got here up whereas researching different sections: which of Proton VPN’s servers are managed by third events, and why do sure server places (like Marseilles) run sluggish regardless of the app displaying a light-weight load?
You possibly can entry the assistance heart by means of any of Proton VPN’s apps, or by going on to the web site. Articles seem like organized into six classes. Oddly, clicking any class button solely reveals you a handful of the articles in that part — for instance, the Troubleshooting class seems to be prefer it solely has 5 articles. For those who sort “troubleshooting” into the search bar, although, you will see dozens pop up. There are even some sections, like Billing, that do not seem on the primary web page in any respect.
It has the texture of an internet site replace that wasn’t adequately introduced in step with the majority of the help content material. Till Proton fixes it, simply use the search bar for every part. The articles themselves are well-written, give or take some stilted English.
Getting fast assist
We could not discover written solutions to our questions on possession and server load, so we turned to reside chat. Free customers ought to remember that reside chat help is simply obtainable on paid accounts, however there is a pretty lively subreddit at r/protonvpn the place Proton employees steadily publish.
Reside chat is just not intuitively situated on protonvpn.com. We lastly discovered it by scrolling all the way in which to the underside of the primary web page, solely to be advised no one was on-line to assist in the meanwhile — reside chat is simply accessible from 9 AM to midnight Central European Time (CET). We submitted our query in regards to the Marseille servers as an electronic mail ticket as an alternative.
This half was simple, no less than, as the shape helpfully populated our system info. We additionally bought a immediate response inside 24 hours. We ended the interplay there, as we weren’t in a position to reproduce the sluggish habits on the French server places, however it’s good to know the crew will reply rapidly.
Proton VPN background verify: The CERN origins of Proton AG
Proton VPN launched in 2017, however its crew’s expertise goes again a lot farther. The founders of its dad or mum firm, Proton AG, met whereas working at CERN in Switzerland, and the corporate stays below Swiss jurisdiction.
Their first product, Proton Mail, went live in 2014 after a profitable crowdfunding marketing campaign, and claims to have 100 million customers right now. Proton VPN was Proton AG’s second undertaking. Like Proton Mail, it consists of a free plan supplemented by paid upgrades.
Since then, Proton has launched a number of extra merchandise: Proton Calendar in 2020, Proton Drive cloud storage in 2022 and the Proton Cross password supervisor in 2023, every designed round utilizing end-to-end encryption to make consumer information inaccessible.
The Proton Basis
Proton announced in 2024 that almost all of its shares had been acquired by the Proton Basis, a nonprofit whose solely objective is to regulate Proton inventory. Amongst different advantages, this prevents it from being bought by anybody who disagrees with its mission. To promote to an objectionable dad or mum firm, all the board of trustees must agree, which feels unlikely based mostly on Proton’s monitor report.
All through Proton’s historical past, we solely discovered two incidents severe sufficient to touch upon, and solely certainly one of them involved Proton VPN. We’ll cowl them each under.
ProtonMail legislation enforcement collaboration allegations
On the web page that hosts its annual transparency report, Proton states overtly that it “could also be legally compelled to reveal sure consumer info to Swiss authorities” (see the Privateness Coverage part of this text for extra on exactly what info that describes). In 2021, the company admitted it had given Swiss police (appearing on a French warrant) a ProtonMail consumer’s IP deal with and gadget logs. The police arrested the consumer, a French environmental activist.
Whereas that is unnerving for privacy-minded customers, there are some essential contextual points to think about. Most significantly, ProtonMail is just not ruled by the identical coverage as Proton VPN. On the time the case unfolded, Swiss legislation obliged all email companies to adjust to court docket orders from Swiss authorities handy over information. VPNs aren’t subject to those retention requirements.
Right this moment, Swiss electronic mail firms have been reclassified in order that they’re additionally exempt from information retention necessities, thanks partly to a policy change Proton fought for. A consultant from Proton confirmed that “below Swiss legislation, we aren’t obligated to save lots of any consumer connection logs.” It is also reassuring that, regardless of complying with the subpoena, Proton wasn’t able to turn over the contents of any emails.
Alleged WireGuard reminiscence vulnerability
In January 2025, researchers at Venak Safety alleged that Proton VPN lacks memory protection for keys generated below the WireGuard protocol, which could let hackers scrape the keys and decrypt intercepted communications. Proton responded to Venak in a blog post, which a Proton consultant confirmed stays their official response to the allegations.
Briefly: the Venak article solely demonstrates that it is doable to view public keys, not personal ones. This is not a lot of a bombshell, provided that “public” is true there within the title. However uneven encryption — the sort utilized by VPN protocols like WireGuard — requires each keys to decrypt any messages. Even when a hacker had been in a position to get ahold of a non-public key, they probably would not be capable of use it for something. WireGuard incorporates good ahead secrecy by default, altering session keys usually sufficient that any given secret’s out of date by the point it is stolen.
Last verdict
Briefly, we’re ready to advocate Proton VPN to virtually anyone. Whether or not you are primarily involved with safety, streaming or one thing else, chances are high good that you’re going to be glad. The one severe downsides are that the long-term plans are overpriced and that it is arduous to get reside tech help for those who reside outdoors of Europe.
It is also our unqualified choose for the very best free VPN, however with the caveat that it is a dangerous alternative for anybody who wants to decide on particular server places. If all you care about is staying hidden out of your ISP and advertisers, Proton needs to be your first alternative.
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